Totes Com Phone Numbers and Emails

Toll-Free Number:

  • (800) 281-4535

Customer Service:

  • (800) 615-2354

Totes Com Emails:

Customer Service
Return/ Cancelation Issues

Totes Com Contact Information

Totes Com Website:

Totes Com Help Center:

Corporate Office Address:

Totes Com USA
9655 International Blvd.
Cincinnati, Ohio 45246
United States

Other Info (opening hours):


Monday - Friday: 8:00 am - 4:00 pm EST

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Totes Com Rating Based on 3 Reviews

Rating details

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Customer service
Product or Service Quality
Diversity of Products or Services
Delivery Service

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Rating trend

Summary of Totes Com Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Totes Com Customer Service?

Shipping and Delivery Question:

  • “Just wanted to know the difference in size with large and extra large duffel bag sizes”
  • “I was told that the selling which is you don't have the apartment number so how can the package be delivered?”
  • “Didn't receive item”

Product/ Service Question:

  • “Product quality”
  • “My handle got broken”
  • “Totes umbrella of ours broke ,by kids.we want it to be repaired”

Return/ Replace Question:

  • “Return”
  • “Inferior sub umbrella sent for replacement”
  • “I need 2 buttons replaced on 2 of my umbrella s”

Request for Information Question:

  • “Status of order”
  • “To find out if my boots waterproof? Please call me.”

Payments and Charges Question:

  • “I didn't authorize a transaction”

Other Question:

  • “Tec scport”
  • “To place order . Can't donut on line”
  • “Umbrella”


Totes Com Pros and Cons

Cons: Paying double for the companys defects

Totes Com reviews and complaints

Totes Com is ranked 384 out of 3259 in E-commerce category

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